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I ordered this mask on December 7th, it was delivered to Detroit USPS ON DECEMBER 9th at 4:33 pm, and I still ***************** MY ITEM. It’s been 13 days since it been at the Detroit USPS. Literally I live in the suburbs 35 minutes outside of Detroit. NO REASON ITS TAKING THIS LONG. This mask is supposed to be a Christmas gift. Unhappy customer.
Hi Allyson, Unfortunately USPS (United States Postal Service) and their processes are out of our control. Please note that USPS has an alert up on their website that states: ALERT: USPS IS EXPERIENCING UNPRECEDENTED VOLUME INCREASES AND LIMITED EMPLOYEE AVAILABILITY DUE TO THE IMPACTS OF COVID-19. WE APPRECIATE YOUR PATIENCE. Your order was placed with Standard shipping which is 7-14 business days, and you left this review Dec 21st. Your package was delivered Dec 23rd. This was the update by USPS: December 23, 2020, 10:03 am Delivered, In/At Mailbox NEW BALTIMORE, MI Your item was delivered in or at the mailbox at 10:03 am on December 23, 2020 in NEW BALTIMORE, MI We are happy to hear that the package arrived before your Christmas.