Returns & Exchanges

  RETURNS & EXCHANGES

ATTN:Due to the circumstances surrounding the COVID-19 Pandemic we are not accepting returns or refunds for the following products; Fastmask Original Masks, Fastmask Fleece Masks and Fastmask Hats.
Fastmask Gloves and clothing can be exchanged or returned within 30 days of purchase.  The product must be returned in original Fastmask packaging, tags attached, must be in unworn and in resalable condition.
The reason for the return or exchange will determine whether the shipping costs will be refunded. 
Once we receive the returned product we will in turn inspect the merchandise and process a refund only if the qualifications mentioned above are met. When the refund is approved we will process a credit to the original method of payment.  You will be notified via email.  Please allow approximately 48-72 hours for your refund to be processed.

Other Non-Refundable Products;
- Gift Cards
- Custom Orders - Gloves and Masks

In order to request a return or exchange please send an email to info@Fastmask.com.  Please include your order number and the reason for the request. The reason for the return or exchange will determine whether Fastmask will issue a return label or if the customer is responsible for the cost of shipping the product back to the Fastmask headquarters.

The return address for Fastmask Headquarters is;
Fastmask Inc.
1 Steinway Blvd.  Unit#2
Toronto, Ontario
Canada, M9W 6H9

Thank you for your cooperation,